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Contact to check the availability of the boats will be carried out in the manner agreed upon by both companies.
In order to formalize a reservation either via web or telephone, it is understood that the dates are blocked from the moment the Mallorca4Boat company receives a transfer or payment of the reservation percentage agreed with the owner of the boat, or 100% of the total cost of the charter (VAT included). If the reservation is made, the remaining amount must be paid on the day of boarding, prior to the start of the rental, through one of the following payment methods: Debit/credit card, Cash, Bank transfer (after consultation with the owner ).
If 100% is paid, Mallorca4Boat will proceed with the payment of the rental, discounting the commission agreed with the owner or company of the boat. Once the reservation is formalized, a document with the reservation information, location of the boats and customer information will be attached to the client and the company or tenant owner.
Cancellations more than 14 days before the boat departure date: the penalty will be 0% of the rental price. Cancellations less than 14 days before the departure date of the boat: the penalty will be 15% or the agreed percentage to block the reservation, cancellations the day before or on the same day of the reservation, the penalty will be 100% of the rental , Different cancellation terms and conditions may apply depending on the rented boat. In case of not being able to carry out the charter due to bad weather conditions or problems on the boat, the company or owner of the boat must generate a “voucher” that will be delivered to the client. , to be able to enjoy the charter in the next 365 calendar days or the reservation amount will be refunded.
If fuel is not included in the rental price. All boats will be delivered with a full tank, and it is the client's responsibility to deliver them with a full tank upon return to port.
The owner of the boat may require a security deposit to rent the boat at the time of signing the rental contract, the CUSTOMER must pay, as a deposit, a deposit to guarantee any breakdown, loss, breakage or damage caused by the misuse of the boat and its contents.
Mallorca4Boat will not be able to manage the deposit for a Rental in which the contract stipulates that the deposit is managed by the Owner of the boat or that the amount of the deposit is not completed and/or indicated at zero euros. The Renter undertakes to have sufficient funds in his bank account for the direct debit of the security deposit at the time of the reservation request. The deposit can be formalized by credit card or cash at the port of departure.
If done with a credit card, the deposit return period will be set by the bank's conditions (normally 8-10 days).
Delays in returning the boat will be penalized with a payment of €50 for every 30 minutes of delay. The boat must be returned to the same collection point at the delivery port, respecting the schedule agreed in the contract.
