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The contact to check the availability of the boats, will be made in the manner agreed by both companies. In order to formalize a reservation either via web or telephone, it is understood that the dates are blocked from the moment the company Mallorca4Boat receives a transfer or payment of the percentage of the reservation agreed with the owner of the boat, or 100% of the total cost of the charter (VAT included).
If the reservation is made, the remaining amount must be paid on the day of boarding, prior to the start of the charter, through one of the following payment methods: Debit/credit card, Cash, Bank transfer (after consultation with the owner). In case of 100% payment, Mallorca4Boat will proceed with the payment of the rental discounting the commission agreed with the owner or company of the boat. Once the reservation is formalized, a document with the reservation information, location of the boats and client information will be attached to the client and the company or owner of the boat.
Cancellations more than 14 days before the departure date of the boat: the penalty will be 0% of the rental price. Cancellations with less than 14 days to the departure date of the boat: the penalty will be 15% or the percentage agreed to block the reservation, cancellations the day before or the same day of booking the penalty will be 100% of the lease. In case of not being able to make the charter due to bad weather conditions or problems in the boat, the company or owner of the boat must generate a "voucher" that will be delivered to the customer, to enjoy the charter in the next 365 calendar days or the amount of the reservation will be refunded.
If fuel is not included in the charter price. All boats will be delivered with a full tank, and it is the customer's responsibility to deliver them with a full tank on their return to port.
The owner of the boat may require a security deposit to rent the boat at the time of signing the rental contract, the CLIENT must pay, as a deposit, a deposit to guarantee any breakdown, loss, breakage or damage caused by misuse of the boat and its contents. Mallorca4Boat will not be able to manage the deposit for a Rental in which the contract stipulates that the deposit is managed by the Owner of the boat or that the amount of the deposit is not filled in and/or indicated as zero euros. The Hirer undertakes to have sufficient funds in his bank account for the direct debit of the security deposit at the time of the booking request.
The deposit can be paid by credit card or in cash at the port of departure. If the deposit is paid by credit card, the deadline for the return of the deposit will be determined by the conditions of the bank (normally 8-10 days).
The delay in returning the boat will be penalised with the payment of €50 for every 30 minutes of delay. The boat must be returned at the same pick-up point at the port of delivery, respecting the timetable agreed in the contract.
